Thursday, April 21, 2005
Street Smarts: Learning From JetBlue
A wonderful article which describes how Dave Neeleman, the founder-CEO of JetBlue actually serves as an attendant on many flights, interacts with customers and wins their hearts. The article pretty well summarizes what it takes to build a company which keeps the customers first.
|| crawled by kpowerinfinity, 9:10 am
1 Comments:
i always fly JetBlue.. it is definitely one of the cheapest, best and most unassuming of all the airlines.. also they have flatscreens for every seat, and a choice of 30+ channels too :-))
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